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Terms & Conditions

Please read these terms carefully before using our website or placing an order.

Policy Summary

  • Clear terms for orders, payments, and delivery.
  • Transparent warranty and claim process.
  • Protection of customer and company rights.

Acceptance of Terms

By accessing this website, requesting quotations, or placing orders with CERA PRO BATHWARE, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our services.

Products & Availability

All products displayed are subject to stock availability. Product images, finishes, and dimensions are indicative and may vary slightly due to manufacturing updates or display settings.

Pricing & Quotations

Prices are subject to change without prior notice. Quotations are valid only for the period mentioned in the quote document and are exclusive of taxes, freight, and additional service charges unless explicitly stated.

Orders & Payments

Orders are processed only after confirmation and receipt of applicable advance payment. Full payment terms, including milestones and due dates, are shared at the time of order confirmation.

Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics, weather, or operational constraints. CERA PRO BATHWARE is not liable for delays caused by third-party transport providers.

Product Inspection & Damage Claims

Customers must inspect products upon delivery. Any visible damage, shortage, or mismatch must be reported in writing within 48 hours with supporting photos and invoice details.

Returns & Cancellations

Returns are accepted only for approved cases and unused products in original packaging. Custom orders and installed items are non-returnable. Cancellation requests are subject to production and dispatch status.

Warranty

Warranty coverage applies as per product category and manufacturing terms. Warranty does not cover damage due to improper installation, misuse, chemical exposure, or unauthorized modifications.

Intellectual Property

All content on this website, including logos, text, graphics, and product visuals, is the property of CERA PRO BATHWARE and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

CERA PRO BATHWARE shall not be liable for indirect, incidental, or consequential losses arising from the use of products or website information beyond the extent permitted by applicable law.

Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how your data is collected, used, and protected. Please review it carefully before sharing personal information.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updated terms become effective immediately upon publication on this page unless otherwise stated.

Contact Information

For any questions regarding these Terms & Conditions, please contact our support team through the channels listed below. We are committed to timely and transparent communication.

Contact Section

Need help with terms, orders, or compliance?

Phone

+91 9106129971

WhatsApp

+91 8460042004

Email

ceraprobathware@gmail.com

Website

www.ceraprobathware.com

Business Address

CERA PRO BATHWARE, Thangadh, Gujarat, India